Image quality shows Min – Max Image Quality current set.
E.g changes to Max FPS, Max Bandwidth Session Limit etc. This tab will display any configuration parameters that are overriding from the default settings. MTU – Same situation as link speed, keep an eye on the Negotiated speed rather than Server or Client. This could indicate that the Client is only on a 10Mbit network, whereas the server is using 1Gbit. You may see the Server or Client values higher, but for obvious reasons the negotiated value will always equal the lowest. This value will show you the maximum speed. Link Speed – Keep an eye on the Negotiated value. The Processor type, is the processor for the virtual machine. Most of the Server Info tab is self explanatory. In the Log Viewer console we have four tabs, Server, Network, Options and Displays. Once we have parsed the PCoIP logs into an XML format we can now open the logs into the PCoIP Log Viewer. Below is an example command used to parse the PCoIP logs into XML format.Ĭ:\> pcoip_parser.exe "C:\program data\application data\VMware\VDM\logs" "C:\Parsed Logs" The log files we will use to troubleshoot with are the logs named: pcoip_server_.txtīefore the logs can be opened into the Log Viewer they need to be parsed using the pcoip_parser.exe. Win7 – C:\program data\application data\VMware\VDM\logs.XP – C:\Documents and Settings\All Users\Application Data\VMware\VDM\logs.
A guide on how to install and parse PCoIP log files can be found here.
The PCoIP Log Viewer is a great tool created by a guy within VMware – Chuck Hirstius. The best way to to find out exactly what is causing the problems is by analyzing the PCoIP logs which are stored on each virtual desktop with the PCoIP Log Viewer. It's at this point you can throw in the towel and declare that VDI is not for your business OR you can try to workout what is causing the poor performance and try to improve it.
Initially performance is often poor and occasionally unusable. (Equally, so can any other remote display protocols)ĭue to the nature of VDI, remote offices with low bandwidth, high latency connection are all to familiar. However this may not always be the case and certainly over slow remote WAN links PCoIP can present a poor user experience. I don't think it wouldn't be a bold statement for me to say that "out of the box" Teradici's PCoIP display protocol can perform flawlessly on a LAN or High-Speed WAN environment.